Feeling uncertain or anxious about extending your condolences to someone who has suffered a loss is completely normal.
Death isn’t easy to talk about and figuring out what to say at a funeral is difficult for many people.
Preparing a few kind words of support before the visitation or service will help put your mind at ease and ensure that your condolences are communicated in a thoughtful way.
Proper Etiquette of What to Say in Line at a Funeral

There are several things to keep in mind when attending a funeral and conveying your sympathies with close friends and family who have lost a loved one.
Introducing Yourself – If you are not particularly close with the surviving family members or haven’t been previously introduced, be sure to share your name and relationship to the deceased before offering your condolences.
Keeping it Brief – The receiving line is not the place for lengthy discussions or long stories. Strive to keep your conversation short so that you don’t hold up the receiving line and keep others waiting.
Taking Cues – Everyone responds differently to grief. Always follow the lead of the person who has suffered the loss and take cues from their body language. You may find yourself spending more time listening than talking.
Representing Others – Make sure to tell the family if you are representing other people at the visitation or funeral. The bereaved will appreciate knowing that their support system extends beyond those who attended the service.
Recommendations for What to Say at a Funeral Service

Paying respects and offering condolences is an integral part of the funeral process.
Classic sentiments such as, “I am sorry for your loss” and “Please accept my condolences” are fitting in almost any situation.
At a funeral for someone you didn’t know, your role is to support those who are mourning. A kind, genuine expression of condolence is best, and truly all that’s needed.
If you had a close relationship with the deceased you might opt for a more personal message such as, “He was such a wonderful friend to me.” or “I will never forget everything she did for me.”
Sharing a special memory or talking about what you will miss the most about the person who passed away would be appropriate as well.
And if the grieving family is religious, you can let them know you will be praying for them.
If you are speaking at a funeral or writing a eulogy, consider reading our step-by-step guide on preparing the eulogy.
Offering to Help

It’s common for people to say things like, “Let me know what I can do for you” and “Call if you need help with anything” at funerals.
While such statements are well-meaning, they inadvertently place the burden of reaching out and asking for help on the person who is still healing from their loss.
Grief counselors recommend offering to do something specific such as preparing a meal, doing yard work, or making a trip to the grocery store.
The bereaved then has the opportunity to accept or decline the offer based on their individual needs and comfort level.
Expressing Emotion

Visitations and funerals are meant to be healthy platforms to openly grieve and outwardly express emotion.
You shouldn’t worry if you get a little choked up or teary-eyed when talking with friends and family.
Just keep in mind that you are there to comfort the bereaved, not to receive support for your own grief.
Anyone who becomes emotionally overwhelmed should excuse themselves from the gathering to regain their composure. Others will understand.
When You Can’t Find the Words

If you happen to find yourself at a loss for words when speaking with the bereaved, it is okay to simply say that you are sorry but just don’t know what to say.
Any effort you make to express your sympathies will be welcomed by family and friends of the deceased. A hug or warm handshake can mean just as much as spoken words.
Rest assured that your presence alone communicates your support and solidarity to those left behind.
Quotes to Say at a Funeral
Presented below is a thoughtfully curated list of messages suitable for conveying sentiments. These expressions are appropriate for various situations, including condolences and moments of grief. They can also be useful for choosing heartfelt quotes to say at a funeral when you aren’t sure what to say.
Here are some heartfelt quotes to say at a funeral that you can use when you aren’t sure what to say:
Condolences
- “I am deeply sorry for your loss.”
- “Please accept my heartfelt condolences.”
- “In this time of sorrow, I stand with you.”
- “She had a heart of gold, and her absence is profoundly felt.”
- “During this challenging period, my thoughts and prayers are with you and your family.”
- “Though words fail me, please know that I am here to support you.”
- “I wish you as much peace and comfort as possible while you grieve.”
- “There are no words to express how sorry I am for your loss.”
- “I am sending you and your family all of my love.”
Encouraging Words
- “May you find hope and glimmers of light that guide you forward.”
- “Please know that I am here to listen and be a source of strength.”
- “The memories we created together will remain etched in my heart.”
- “He was such a wonderful friend to me.”
- “I will miss his laughter and kindness.”
- “May the love and support of those around you provide comfort in these trying times.”
- “The love and memories you shared will stay with you forever.”
- “They say grief is love enduring. He sure was loved.”
What Not To Say

There are certain phrases that can come across as insensitive, even if they are coming from a kind place. It is best not to use any clichés or platitudes, as they could do more harm than good.
The funeral is also not the time or place to encourage someone to move on.
Statements such as “You will have another baby someday,” or “Perhaps you’ll get married again,” might be well intentioned, but are better left unsaid.
Another faux pas is suggesting that a death was a blessing or that it was someone’s time. Such phrases could minimize a person’s grief.
And lastly, regardless of your own personal experiences, you shouldn’t tell the bereaved that you know what they are going through.
Closing Thoughts
There is no question that funerals can be overwhelming and difficult to navigate.
It can be particularly difficult if you are not sure what to say at a funeral and what not to say at a funeral.
Preparing ahead of time, keeping your sentiments brief, and speaking from the heart is the best way to show your support.
I would love to hear what you have to say. If you have suggestions or tips you would like to share, feel free to do so in the comment section below.


2 Responses
“What a great life she or He Had! Sorry for our loss. Great memories!
Hello Leland,
Thank you for sharing this suggestion for a heartfelt message with other readers. I believe it would provide great comfort to someone grieving the loss of a loved one.
Take care,
Jill